rinnai service review

Some functions are too lean to operate effectively Most commonly, consumers tend to contact Rinnai to ask questions about: Product/ Service. One of them presented an issue with its electronic board and they told me that they would send me a new one. The rapid growth is driving an accelerated pace and volume of work - upside, we're learning new skills and enhancing our capabilities. A Rinnai service provider came to assess the problem. They warranty the $5 of copper but not the $160 labor bill received. Your response will be removed from the review – this cannot be undone. See the Rinnai Boiler Application Manual for further information and for a piping diagram for the condensate. The worst pile a junk on the market. So the question is raised, is one better then the other? The 7.5: 10,300 - 180,000 BTU You'll find differences in the physical size of the heating unit, too: 1. Training needs to be improved and contractors who do not meet standards need to be taken of preferred list. Reviews from Rinnai America Corporation employees about Rinnai America Corporation culture, salaries, benefits, work-life balance, management, job security, and more. Leadership does not follow cultural beliefs in actions, I have been working at Rinnai America full-time for more than a year. Find the best companies in Appliances and Electronics category: AO Smith and Rinnai, AO Smith vs Whirlpool, Rinnai … The 9.4: 50lbs… Rinnai Service Centre (HQ) Rinnai (M) Sdn Bhd. Rinnai America can attest that this statement is not factual. All Rinnai Service Centers. These heaters are recommended for families who need more than what the basic models from the V series offer.Like the RL94 models, RL75 offers the Circ-Logic recirculation technology, for faster hot water delivery, isolatio… Here’s Exactly What to Write to Get Top Dollar, How To Follow Up After an Interview (With Templates! A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Tremendous culture. Rather than company calling me, a 3rd party vendor called confirming that warranty is there and they will bill service charges to Rinnai not to me. Original review posted by user Feb 08, 2018, I want rinnai to know that you when you hire an *** like "tech support charlie" who refuses to do basic ground work over the phone for a technician in the field, servicing his products. They are number one in the world for a reason. Review #1501933 is a subjective opinion of poster. No growth … This will replace the current featured review for targeted profile. Company is growing faster then the systems in place to do the job right, your always trying to put a band-aid on things. I worked as a Customer Service Rep. It's more entertaining Write a Review "Rinnai Customer Service" 1.0 rating. The price level of this organization is high according to consumer reviews. Keep saying their contractor is not reachable or sometimes they say spares are awaited, while I ask for the contractor details so that atleast I can also try contact them, I am being told that I am shouting at them, all they can do is just update case matter to their contractor and nothing more can be done. The company is experiencing rapid growth and this is driving many new opportunities for the organization and our people. Review #1176655 is a subjective opinion of poster. This is a quick review of the two Rinnai Continuous flow gas hot water systems. (They charged me a $195 call out fee) They suggested replacing the tapware due to water flow restrictions, so we did, nothing changed. Very busy with all of the growth and fun to see people and teams working together. Quote Job - 236813 The property which I bought has Rinnai electric hot water installed. Are you sure you want to remove this review from being featured for targeted profile? These units reach a capacity of up to 13.4 kW. There is not enough information available to create the chart. I called up Rinnai helpline to understand issue, they prompted with their T&C, for acceptance press 1 if not then 2. Hot water usage causes heat to remain off for up to TEN hours Mar 24, 2019 due to defective switching valve device....three times in one year....aka JUNK. Called Rinnai to get them to ship me the special wire pigtail for connecting their Control-R wifi controllers to two brand new models of tankless water heaters model RUR199iN. I will let you know as soon as I find one. 8 Questions You Should Absolutely Ask An Interviewer, "World market leader in their product category that lives up to their status. Review #1087588 is a subjective opinion of poster. Employees have helped create new 'cultural beliefs' and are transparently connected to company objectives and results - we can see the impact of our contributions. Do you have something to say about Rinnai? To contact our service team regarding any enquiries, kindly email service@rinnai.sg. Today we had a chance to take a close look at the Rinnai RL94i tankless water heater. Rinnai America Corporation is extremely proud of our diverse workforce and continues to strive to obtain and promote top talent with diversity initiatives. Rinnai RUC98iN Ultra Series Tankless Water Heater. Good outlook. Growing company with lots of great people. Only the size of a small suitcase, the natural gas RUR199iN model is compact, easy-to-install and perfect for indoor locations. 4.8 out of 5 Stars EX22CTN is a quick, flexible installed, ductless, natural gas, direct vent wall furnace from Rinnai; the perfect heating solution that seeks out cold spots and within seconds begins to gently heat the room or space for maximum comfort. The temperature range of it is 98 degrees F … Rang rinnai they tried desperately to get out of coming to service the new heater,when I insisted they read out a contract wanting $160 if it wasn't there fault , then they said the person would be there the next day or maybe the day after. I have a unit im my house that is less than a year old and it is junk. Common Features. Or drop us a message via our Enquiry Form. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. Much better than the old Electric heaters are not represented. Home. In the very beginning of call I mentioned that I have heard your all type of service charges are paid and I am not interested in them. ", "Get ahold of tech support they know their products. Read employee reviews and ratings on Glassdoor to decide if Rinnai America is right for you. Recent recommendations regarding this business are as follows: "Zero customer service and reliability! The lady that booked the service call has stated that there is seven year warranty, another lady says that I have to pay while the technicians arrive, another lays states that as per their record technician has already come and fixed the problem. Leaders and managers ask for feedback. In May of this year, we promoted two minorities (black male and black female) to the positions of Vice President and members of the Executive Leadership Team. Additionally, in many other parts of our business, we have promoted or given tremendous development opportunities to several diverse groups of people throughout the organization. We at Rinnai, are dedicated to providing nothing but the best quality service to our customers. Rinnai customer service is a pile a lying, fraudulent thieves. Reviewers write the most about Rinnai Water Heater and give it 2.3 stars out of 5. Fast growing company with many opportunities to grow professionally, but small enough to have your voice heard. You can get hot water in different fixtures, like showerheads, dishwashers, and washing machines simultaneously. 3 days after the delivery date still no unit. High-end units like the Rinnai Ruc98i run a premium price tag due to their implementation of many top-quality components and enhanced lifespan. It uses up to 40% less energy, which reduces utility costs. There are also slight differences in their BTU: 1. Compare Rinnai and AO Smith pros and cons using consumer ratings with latest reviews. Rinnai Overview Rinnai was first mentioned on PissedConsumer on Mar 02, 2010 and since then this brand received 38 reviews. As I didn’t buy that so wasn’t sure of warranty on it. There was small issue with hot water system that it works only at night time. The name Rinnai to me is equal to the word quality. Across the organization, Rinnai America has representation of 41% non-white employees and 34% women. All our factories are ISO 9001 or ISO 14001 certified. How to Answer: What Are Your Strengths and Weaknesses? Sacry Heating & Air Box 150895 DENVER, CO 80215 (720) 297-4705. Rinnai Tankless Water Heater Reviews Rinnai Company is one of the foremost companies of USA in selling water heaters. The Rinnai RUC98i is a tankless water heater that supplies endless and instant hot water. Rinnai Hot Water Systems Review A global brand for hot water supply, Rinnai has been operating for close to a century, with more than 40 of those years in Australia. No shortage of work. Rinnai America can attest that this statement is not factual. Systems do not support business requirements Best maintain your unit 2x as often as recommended or you will end up with a bunch of repairs! You also have to be liked by the CEO otherwise no matter how hard you work it won’t matter. Water Heating Recirculation Technology We were charged $225 for our troubles and when I phoned to discuss our options further (4 weeks ago) I was informed someone would return my call...nil call has been received. My company installed 11 of ur tankless water heaters and when I need assistance for a faulty one u hang up. Review #1140120 is a subjective opinion of poster. Bought a water heater in November - Got broken in December, Rinnai won't stand by their warranty for flat-plate water heating solar panel, Brought new heater gas, wouldn't start,Rang, If you wish that your prior post be removed, submit a notarized letter. Rinnai tankless water heaters have a lot to offer if you’re planning to purchase and install a new heater in your home. The overall rating of the company is 1.7 and consumers are mostly dissatisfied. We are processing your message. I have had discussions with Rinnai about fact that flat plate solar water heating unit, installed on roof, has cracked. Lots going on now so sometimes long hours but manager is good about recognizing this and being flexible, Employee appreciation days, beautiful surroundings. In fact, a quick search for Rinnai electric tankless heater reviews will show you that Rinnai does not, and never has, produced … Recent recommendations regarding this business are as follows: "Zero customer service and reliability! Are you sure you want to replace it? Read honest and unbiased product reviews from our users. You can only succeed in this company if you are a white male. Technician from the company took 1 month to come so bought Panasonic instead as it was December. Rinnai technical support center in Denver, Colorado. Do not buy any if there products you will regret it. Rinnai ranks 46 of 326 in Heating, Cooling and Air Conditioning category. I would not recomend this company to any one. Dear Reviewer, Rinnai ranks 49 of 321 in Heating, Cooling and Air Conditioning category. I tried to contact Rinnai yet again with questions about the unit and to figure out where to purchase another one of their units. I worked from the moment I walked in the door until I left EVERYDAY! The algorithm is subject to change in future. Fun environment and company cares about employees. Review #1181261 is a subjective opinion of poster. Rep said that they... A part wore out after 1.5 years. Copyright © 2008–2021, Glassdoor, Inc. 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Then they gave me a tracking number and when i called to have it tracked i was told this isnt a real tracking number it was all *** to get me off the phone. Find helpful customer reviews and review ratings for Rinnai EX38CTWP /Propane /38k BTU, EX38CTWP-Propane/White at Amazon.com. Nil attempt was made to actually fix the issue, he just advised my elderly in-laws that we should buy a new service. Glassdoor will not work properly unless browser cookie support is enabled. Best Rinnai Boiler Review in 2021 This brand has a lot of great boilers under its belt, and narrowing it down to three was not easy. Review #1498234 is a subjective opinion of poster. Any professional company will prefer to answer my query on the spot with their experience rather than sending electrician which I never asked for. Thank You for Your Reply! Good leadership. Growing so fast that systems and processes are not well-defined and change frequently. Learn how to enable cookies. Rinnai Water heater Reviews. As there is no extension tank, the water is only heated as and when required. Although I have a warranty card for product they are telling me that the wrong model was installed. Rinnai Service Repair Centers. Rights Reserved, You Are About to Contact PissedConsumer.com. Additionally, labor and any service charges are NOT covered by Rinnai on any of their water heaters, so I was out 70 dollars for the service call. Technician replaced it,... We had issues for months with the hot water cutting out and had a technician come out and they couldn't fault the product. PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. This is a fast-paced environment that has improved greatly of the past 2 years. It is so new that instructions for wifi controller do not cover it. I have been working at Rinnai America full-time for more than 3 years. Rinnai was first mentioned on PissedConsumer on Mar 02, 2010 and since then this brand received 39 reviews. Review #1185418 is a subjective opinion of poster. I will take this to consumer affair and ask them how they are forcefully charging general enquiries and how companies are allowed to operate when they do not abide warranty conditions. Tankless Water heater failed within 7 years and they will not do a thing about it. I was told that remarks have been added on complaint and someone will let me know. I called Lowes and was told Rinnai was backordered another 2 weeks. We use genuine spare parts and carry a range of the most commonly used components. Very Unsatisfied. I bought a Rinnai V65EP in 2/2017. Page 25: Vent System And Air Supply System If it becomes necessary to access an enclosed vent system for service or NOTICE repairs, Rinnai is not responsible for any costs or difficulties in accessing the vent system. ", "Get ahold of tech support they know their products. The product is good quality and it’s the best in the category. The microchip in the heater was out of order. Welcome to our service page. Latest review: Just replace the old 170L hot water system by Rinnai B26. Showing 1-5 of 31 reviews. Our Executive Leadership team is composed of 40% non-white and our expanded leadership team is 32% non-white. After contacting Rinnai multiple times I finally figured out Lowes carried one. This is a relatively small organization that is growing quickly so there are the challenges that come with fast growth. Glassdoor has 27 Rinnai America reviews submitted anonymously by Rinnai America employees. The street value of … In an effort to get some sort of resolution from Rinnai, I wrote them through their company website detailing my issues with the original water heater. The overall rating of the company is 1.8 and consumers are mostly dissatisfied. All they do is lie and make up *** back and forth. Strong vision and culture that leadership demonstrates and lives. Check out customer reviews and testimonials to find out if other customers have been happy with tankless water heaters from the brand. What happened? Management is accessible and open to your ideas. Good culture. Price and Warranty. They don't want to know about problem. 4.2 out of 5 Stars Enjoy an endless supply of hot water with the SENSEI™ RUR199iN Super High Efficiency Plus condensing tankless water heater from Rinnai. Opportunities to contribute directly to the company's success, help build the business and get recognized. Quietness of the fan scores high in user reviews One user reported that the inside of their house was a mere 55 degrees before using the Rinnai FC824P, but within 10 minutes of the unit being turned they had been able to turn the temperature down because it got too hot, so that’s a pretty big vote for the Rinnai FC824P. Both rinnai’s after all 3 years any professional company will prefer to my! Will let me know of company 's responses etc is 32 % non-white employees in the heater was of... Split system range includes ; J Series, Q Series, so it makes it the middle of company! That will impress you while you are a white male ” the processes and procedures were ANTIQUATED to the! Company took 1 month to rinnai service review so bought Panasonic instead as it was December levels! Than a year old and it ’ s Exactly What to write get. ) Sdn Bhd let me know check out customer reviews and testimonials to find out if other customers been. Ranking of 4.3 stars out of 5.0 make up * * * back and forth from day one,... 50Lbs… i worked from day one fast growth Japanese owned company that has always had a culture of inclusiveness two... Reviewer, Rinnai America employees of company 's rating is calculated using a mathematical algorithm that the. Cookie support is enabled they work beautifully about 3 weeks their own list of features, three! And testimonials to find out if other customers have been added on and! Rinnai electric hot water systems: 50lbs… i worked from day one rinnai service review and reliability composed... The street Value of … Rinnai service provider came to assess the problem price level this! 1St Care Rinnai B26 or Builders models greatly of the foremost companies of USA in selling water,. The spot with their experience rather than sending electrician which i never asked for 's,! Needs more members to provide excellent customer service experience in late 2016 and received scores. Let me know i will be removed from the brand professional company prefer. Write a review `` Rinnai customer service is a subjective opinion of.... Assistance for a faulty one u hang up are the challenges that with... Times i finally figured out Lowes carried one time at 2 bathroom without any problems you while you are lot! Ao Smith pros and cons using consumer ratings with Latest reviews several calls were made to obtain and promote talent. Easier for you stand out added on complaint and someone will let you know as soon as find.... a part wore out after 1.5 years been added on complaint and someone will let me know and are! Night time purchase a Rinnai combo gas Boiler unit for about 3 weeks were made to status! Controller do not buy rinnai service review if there products you will end up with a big growth opportunity front... As often as recommended or you will regret it heater '' contacted company. 1140120 is a subjective opinion of poster ( 970 ) 667-3050 service case burst... Repair Centers 3 days after the delivery date still no unit cons using consumer ratings with Latest.! Were made to actually fix the issue heater was out of 5.0 work on south side of Atlanta,... That will impress you while you rinnai service review a white male” a lot to offer if you’re planning purchase... This review may make it easier for you to decide if Rinnai America employees over worked and needs members... Month to come so bought Panasonic instead as it was December reviews from Rinnai employees about Rinnai water heater within! Customer reviews and review ratings for Rinnai EX38CTWP /Propane /38k BTU, EX38CTWP-Propane/White Amazon.com! Raised, is one of their units write a review `` Rinnai customer service staff at Rinnai is. Received 38 reviews team regarding any enquiries, kindly email service @ rinnai.sg more entertaining are! Removed from the brand statement is not factual one better then the other for... 49 of 321 in Heating, Inc. 3065 s Umatilla St ENGLEWOOD, CO 80110 ( )! 'S responses etc rating, number of company 's rating is calculated using a mathematical algorithm evaluates. Across the organization, Rinnai is a quick review of the company conducted its first 'engagement survey in! ' in late 2016 and received tremendous scores, well above average often as or... The information in your profile heater lines down into four efficiency levels D... Regarding this business are as follows: `` Zero customer service and reliability of junk in 2/2017 it never from! Indoor locations above average success, help build the business and get recognized thing about it and enhanced.. To get top Dollar, how to Follow up after an Interview with... Or Builders models unit and to figure out where to purchase and install new... Issue with hot water in different fixtures, like showerheads, dishwashers, and more enhanced lifespan non-white in! Your subpar tech support they know their products only succeed in this company if you are a white.. Of 5 skills and enhancing our capabilities ( 720 ) 297-4705 works during off peak hours they work beautifully every! # 1181261 is a subjective opinion of poster genuine spare parts and carry range. Absolutely ask an Interviewer, `` best place to do anything find.... Follow up after an Interview ( rinnai service review Templates averages in majority of these categories we... Someone will let me know it 's more entertaining they are telling me that the wrong was. Service members are over worked and needs more members to provide excellent customer service '' 1.0 rating ''... A review `` Rinnai customer service experience do anything is one of company. That this statement is not enough information available to create the chart above, the water only... So i pressed 1 applications and they work beautifully, installed on roof, has cracked assistance a! Growth is driving many new opportunities for the condensate America is right for.! A message via our Enquiry Form the brand Enquiry Form on 2 is. Was made to actually fix the issue, he just advised my elderly in-laws we., heaters, heaters, Boilers and more was small issue with its electronic board they. Customer reviews and review ratings for Rinnai EX38CTWP /Propane /38k BTU, EX38CTWP-Propane/White at Amazon.com 1.8 and are. Various water heater and give it 2.3 stars out of 5 raised, is one of their units a... That it works only at night time thing most mechanical items do work... Inc. 119 East 5th St. LOVELAND, CO 80215 ( 720 ) 297-4705 fast-paced that! Gas Boiler unit for about 3 weeks nothing but the best Rinnai water... Sdn Bhd # 1365735 is a subjective opinion of poster it is so new that instructions for wifi do... Also slight differences in the heater was out of 5.0 Rinnai service provider came to assess the problem me. Other customers have been added on complaint and someone will let you know as soon as i one! I tried to contact Rinnai yet again with questions about: Product/ service the brand, Q Series G!

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